Shocking store
Shocking store. Bought a bed from them that broke within 9 months. I had just had a newborn baby and they still proceeded to take 6-7 weeks to fix it all while dealing with awful customer service. I bought a cabinet 13 months ago that the door just snapped off as I was closing it only to be told there is nothing they can do as it is after 12 months. One thing I would suggest ye do is buy and sell products that aren't rubbish. I wont be going to them again and I would advise nobody else to go there either for their own sanity.
Reply from Harvey Norman Ireland
Hi Laurence,
We appreciate your feedback and we are sorry to hear about the issues with your bed and cabinet. We aim for higher quality products and better service. We'll review your experience to see how we can improve our customer service. Please email our customer support teams the details as they will be able to look into this with the relevant team. customer@support.harveynorman.ie
Kind Regards,
Kevin