Late/ missing/ over temperature/…
Late/ missing/ over temperature/ misleading nutritional labels on home delivered meals. Delivery dates and times vary widely. Frozen food may arrive at air temperature, boxes damaged, or without proper temperature controlled packaging.
My meals will often arrive late (if at all) and ONTRAC is notorious for not giving accurate delivery times or at my garage side door. They have yet to righ the doorbell or knock. HORRIBLE SERVICE!
N4L changed their menu in June 2025. While I understand rice is easier for seniors to digest, changing to 3/4 rice (4.3 g of protein per cup) and 1/4 meat proteins (20-30g per 3.5 ounce serving) and vegetables is NOT a healthy diet.
Additionally, If the senior has a food/gluten allergy and diabetic this limits their diet to unhealthy levels of carbs even in the lower carbohydrate meals.
WARNING!!!!!: DO NOT rely on the nutrition labels for insulin dosages! When a meal's first ingredient is rice, even if it is brown rice, it will be MORE than 45 carbs. I weighed and measured 2 separate meals and they were 1-1/2 to 2 cups of rice per meal! That is 60-90 carbs just for the rice!!! That is NOT healthy. It's cheap dog food! Meals are consistently lacking in protein with meat cubes that weighed in at less than an ounce each. The rest of the required protein is provided through increasing the amount of filler (rice).