DM

I realize that most people use Accredo due to insurance and don't really have a choice, but I still want to contribute this feedback: it is absolutely disgraceful the way they mismanage people's medications. I will spend an hour on the phone with them trying to resolve an issue (that is due to their mistakes!) and then have to call and do it again the following week because there is zero record of any of the previous call. The actual people you talk to are nice enough, but nothing actually gets done. I have missed my medication multiple times thanks to them. I can't believe they're legally allowed to operate like this. I'm looking into changing my oncologist just to find an office that doesn't need to go through Accredo.