I had to do a return for a gas hob
I had to do a return for a gas hob, ive had this onboxed for weeks, and fitted to kitchen waiting for plumber to hook it up. Turns out it was LPG and not natural gas. The apliances team took the unit back no questions for a re-stocking fee. I felt trusted and it was nice to have this go so smoothly, the manager Raymond did everything I wanted no questions. Will continue my relationship with HN.
September 3, 2025
Reply from Harvey Norman Ireland
Hi Brian,
We're happy to hear that your return went smoothly. It's great to know the appliances team and the manager were able to assist you without any issues. We appreciate you sharing your positive experience and look forward to continuing our relationship with you.
Kind Regards,
James