Alex Castellini

Philippines

Reviews

Review of Penguin Random house


Rated 1 out of 5 stars

Im making an effort to read all the…

Im making an effort to read all the classics.

I live on a small island off the coast of a major city here in SE Asia and only go to the main island once a month or so.

I picked up a copy of Dostoyevsky’s The Brothers Karamazov. When I got home and opened the book I found that there’s an issue with the binding of the book and it’s slowly falling apart. I sent an email to you guys about it and heard nothing in response. I finished the book and just counted it as a loss.

A few months later I purchased a copy of “The confessions of saint Augustine. Another classic published by you guys. And yet again I come home to open it and begin reading it and it too is falling apart.

This is two books both from your publishing company both falling apart from the binding not being secured properly or something. I didn’t want a refund. I asked you to just send me another copy of The Brothers Karamazov in my first email because it’s a great book and I intended to re-read it. But you never responded to my email and here I am having purchased another book from your publishing company only for it to be falling apart again.

I think it would be the right thing for you to do to either refund me the two books or send me another copy please.

I’ll take my review back if you’re willing to do so.

September 5, 2025
Unprompted review