Dear Fundix Support Team,
Dear Fundix Support Team,
I am writing to report a serious technical issue and a major concern regarding my account.
I have been unable to log in successfully. The platform advised me to "update my account," which I did, but the problem was not resolved, and I was automatically logged out shortly after.
My urgent concern is that I may have entered a trading position just before this automatic logout occurred. I am now locked out and cannot see if the position is open or manage it, which is very worrying.
Could you please:
1. Immediately investigate and fix the login issue for my account.
2. Check and confirm if my positions still opened and provide me with the details.
3. Restore my access as soon as possible.
My account email is: **godchoicesyoursoul@gmail.c**
My name on the account is: **Meymuna Nuri**
Thank you for your immediate attention to this critical matter.
Reply from Fundix
Dear Trader,
Unfortunately, we were experiencing issues with our server due to the large volume of registrations. The issue has been resolved. We invite you to amend your review once you have confirmed.