Sandra

I had my flight on 31.08 from portugal to zurich and there were some situations happening in the plain where you could see how the most of the attendents can’t menage situations, or can’t deal with the clients and don’t find solutions for the problems that were made from the company. In my case on of the flight attendents (a young boy) just hit my harm when was passing in through the hall and says nothing, no appolagies and then stands in front of me attending the talking with someone and looking to me as if nothing happened. All the flight attendents were walking in the hall in a very stressfull way as if not getting attention about everything happening around them. I saw that they were young and nervous but if you can’t deal with the clients and do your job properly maybe you shouldn’t work with people.

The worst flight experience that i ever had. Arrogante attendents, not answearing just looking at me with a face that doesn’t want to be bothered. When i ordered food, when the attendent brings me the food spels the sauce on my table and i needed to ask her to bring me something to clean it, she didn’t appolagige or cleaned it. Both flights from zurich to germany and from germany to portugal were attended by arrogant people who doesn’t want to be talked to. Terbulance most of the flight both flights. Was such a bad experience!