Carfax Misses Title Washed Cars and We Overpaid!
Carfax won't honor their buyback guarantee. They say a motor vehicle dept. can be notified of a total loss by insurance, but it doesn’t always yield a branded title immediately. A Total Loss record is not covered by the Carfax Buyback Guarantee if the DMV doesn't yet list the title as branded. Hence, "title washing" is not identified by Carfax and buyers overpay.
April 4, 2025
Unprompted review