Happy long-time customer of OVH
Decided to write this review regarding a recent experience (ticket #CS11494577).
We've been using various OVH solutions over the past decade. varying from Dedicated Servers of all tiers to VPS.
Throughout this period, we experienced only two outages, one due to a network connector failure in the first case and a disk failure in the second.
Additionally, their customer service has significantly improved over this time. Even their response times for the standard support are short.
We've tried alternative services on a couple of occasions and discovered that we were already using a solid, time-proven provider for our mission-critical services.
If you know what you`re doing, go for the self-managed dedicated servers. If you don`t, get them to manage it for you.
Also recommend checking out their Eco range for applications with lower requirements.
Reply from OVHcloud
Hello Estevao,
Thank you for your detailed feedback on your years of use of our services.
We are delighted to hear that you have been able to enjoy high reliability with our dedicated servers and VPS, despite a few minor incidents that were resolved quickly.
We are also pleased that our customer service team was able to meet your expectations, and that you appreciated the improvements made to our response times. We continue to work hard to deliver the best possible experience for our customers.
We appreciate your advice to future customers, including on self-managed dedicated servers and the Eco range.
We are confident that these recommendations will be helpful to those seeking to select the solution that best suits their needs.
For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.
The entire OVHcloud support team would like to thank you for choosing OVHcloud, and wish you an excellent day.
Best wishes,
Your OVHcloud advisor
^LaiM