Ayhan Göl

Plug Tech’s warranty is a scam and they kept giving me inconsistent information about getting a replacement. I bought a phone in excellent condition that came with a screen defect and they did not help even a bit to get me a replacement! Just buy from Apple refurbished, you get a real warranty and good customer service.

ABSOLUTELY DISAPPOINTING DELIVERY AND CUSTOMER SERVICE!!
Asos used to have DHL for Portugal and it used to be good. Now they use the local state owned post office which is extremely incompetent. My delivery never took place and customer service said nothing more than “we have procedures to follow”!!!! Trust all the other reviews here and do not shop here ever.

I bought an iPhone advertised as "excellent" with touch screen issues, the screen had been replaced improperly before my purchase and Plug Tech refused to refund this even though I am within the 1-year-warranty period. They also didn't even guarantee that they can repair it even though all it needs is a simple screen replacement. Do not buy from them, their warranty is a scam.

I bought an iPhone advertised as "excellent" with touch screen issues, the screen had been replaced improperly before my purchase and Plug Tech refused to refund this even though I am within the 1-year-warranty period. They also didn't even guarantee that they can repair it even though all it needs is a simple screen replacement. Do not buy from them, their warranty is a scam.