Finley Kennedy

Purchased a Dyson hairdryer just a week ago and was told if needed a refund is possible. I was very unhappy with the hairdryer as it truly is noting special, just a glorified hairdryer. Upon returning to Harvey Norman expecting to get a refund I was told this is not possible as the box has been opened. I packaged everything back perfectly as it was and only used it once. I was told there where still a hair in it but when I asked to see the “hair” they weren’t able to show me. If you open the box you won’t get a refund. If you order from online you’ll get a refund even when opened. Bizarre behaviour because if you get a product you are going to use it. Extremely rude staff and just arrogant behaviour. Will never return and actively tell people to avoid going here.