Just go to the test center
I was just trying to take an Azure exam but couldn't because the window to take photo of my ID hung. I waited for a good solid 15 minutes, tried again, nothing. I wasn't going to be late to my exam, so I decided I would take it in person at the testing center. GOOD LUCK getting a refund. Personally I didn't even request a refund. I HOPE they'll use my money to FIX their crappy software.
August 20, 2025
Unprompted review