Ozzy osborn

Today I forgot my wallet at home so had no means to pay and yes 100% my fault. What i did not appreciate was being spoken too in a rude manner. I explained my situation to be told "I'm not interested"
I was called brother and mate which i fund rude as a man of 55.
The staff also try to intimidate you saying how you have broken the law and they will get the police. As an ex police officer I most certainly know this was not the case and anyone not knowing the law will feel intimidated by the staff. Maybe the staff should be re trained i how to interact with people and actually know the law before quoting it. I will not be using any MFG Company in future as the whole interaction was awful