JA

Jana

South Africa

Reviews

Review of Creative Market


Rated 4 out of 5 stars

Log in before purchasing

I baught the stunning watercolor studio paint brushes which are amazing. The only thing that wasnt great was when I tried to purchase before I had created an account, I would type in my card details and click on purchase and it would give an error, but it doesn't say what the error is. Only after I had created an account and go through the purchase option again, did it actually go through. Maybe dont make it possible to add items to a cart and purchase if it isn't possible to do so without an account or atleast have a disclaimer that says you can only purchase items once you have logged on.

August 13, 2025

Reply from Creative Market

Hi There,

Thank you for your review and feedback!

You don't need an account to purchase from Creative Market, as we have a Guest Checkout! The error you were facing is that you tried to check out as a Guest, using an email address that was tied to an account already in our system.

That said, we will work on making the messaging more clear in such cases! Thank you again!

- CM