We were recommended Taylor Chartered Surveyors by our neighbours for a property valuation. We found the communication very easy and prompt and our Surveyor Elliott was extremely friendly and professional. We would not hesitate to recommend their services.
After renting hire cars for almost thirty years around the world having positive and negative experiences, the one place i thought i would never be scammed is the beautiful country of Greece. Greek car hire has always been such a positive experience until until we made a poor judgement call with Drive Hellas.( wish i checked trust pilot) At the airport at Preveza we had to pay for extra for the Road Assistance. Never had to pay before, but ok we went ahead. At no point was a cleaning package offered. This is where the scam starts. We had treated the car perfectly. Always parked safely in paid car parks on the island of Lefkada. Kept it clean, even though we were on a beach holiday and sometimes it gets a bit dusty and sandy. On our return we filled up the tank and the car attendant did his inspection. At this point he said we would have to pay a cleaning charge of 25 euros for a tiny salt mark where my sixteen year old daughter was sitting. He then asked if i had taken out the cleaning package which i i formed him that it was not offered. He said it needed biologically cleaning which is absolute nonsense. A bit of soap or lemon juice would have got it out. The attendant was quite aggressive( i have now read reviews which collaborate this) The attendant at the airport desk was not interested. I can only believe that they are on commission to charge you extra. What they want you to do is a full valet service on the car before returning. We pay enough for car hire for the business to clean the car unless its extremely dirty, then i understand. DO NOT USE DRIVE HELLAS FROM PREVEZA AIRPORT. SCAMMERS
August 2, 2025
Unprompted review
Reply from Drive Hellas
Thank you for your review. We would like to provide a few clarifications. Regarding Road Assistance, as stated in the rental terms, coverage is provided in specific cases, while in others additional charges may apply. We kindly remind all customers to carefully read the rental terms before making a booking. Concerning the cleanliness of the vehicle, the car must be returned in the same condition as it was delivered. In cases where stains require biological cleaning, additional charges may apply. We are sorry that you were not completely satisfied and we hope to have the opportunity to serve you again in the future.