Pathetic Prudential
What can I say about the Prudential that hasn't been said already. In my case all the company had to do was transfer funds from an endowment policy to my mortgage company, which would pay off my home. For most companies this should have been a very simple task to perform. But for the Prudential, it appeared to be on a par with solving mathematic's Riemann Hypothesis! I contacted their call center many, many times, and was confronted by operators stalling for time and/or what time proved to be blatant lies! Saying things like "We will call you back in a few days and it will all be sorted"! As at time of writing this, I am still waiting for the Prudential to do something about it! They can only be described as incompetent, lackadaisical, uncaring, and unhelpful! I would have given the company no stars, but unfortunately this is not possible. Come on Prudential! If you are reading these comments on Trustpilot, why not 'grow a pair' and act like a proper financial company and sort out all our issues! A word of advice to anyone considering buying a product from the Prudential - DON'T!