William Merideth

I subscribed to CinemaFlow’s Pro plan and paid $179 expecting the credits that were advertised. Unfortunately, I never received the credits, and there was no effective customer support to resolve the issue. Emails went unanswered, and there’s no reliable way to contact their team.

For a company selling creative tools, this lack of accountability is very disappointing. If you’re considering subscribing, be aware you might pay a significant amount and get nothing in return. They need to fix their support system and honor what customers pay for.

CinemaFlow delivers some of the most cinematic and photorealistic AI video results I’ve seen. When it works, it’s breathtaking, realistic lighting, natural movement, and a professional feel that’s hard to match. However, for the price of the subscription, it’s frustrating to lose credits due to preventable prompt formatting errors. Simple things like curly quotes, line breaks, or certain characters cause the API to fail with a cryptic error. This could be avoided with automatic formatting cleanup, a clear prompt validator, or better error messages. The quality is absolutely worth it, but at this price point I expect more polish and protection for the user’s credits. Fixing this would make CinemaFlow close to perfect.