gross company, gross people
Lived there in Sheffield for around a year, left early due to the apartment being full of mold, ants, lights not working but no one answering emails. You name it, they did it. The building had an electric fire and they didn't keep us in the loop for a very long time, we heard from the fire team they're were thinking of putting us up in a shelter, and if we wanted private rooms we'd have to pay for their mistake. They equally tried to charge me a bunch of cash for a call out that was their property.
Place sucks, company is worse. Gross, absolutely avoid they're not even situated around here, their near London, they don't care about you, where you live etc, they want your more and they won't help you with stuff.
Reply from HC GB Services
Dear Resident
I’m sorry to hear about your experience and the issues you’ve described regarding the apartment condition, communication, and your tenancy. This is not the service standard we strive to provide, and I’d like the chance to look into this further.
Please email complaints@hc-gb.com with your address and building name so I can review your case in detail and work towards resolving the concerns you’ve raised. Your feedback is important, and I want to ensure we address it properly.
HCGB Services Management Team