Mary Graziano

United States

Reviews

Review of CareCredit


Rated 1 out of 5 stars

The WORST customer service experience

The WORST customer service experience. They have some system error that has confused banking information which they will not take accountability for. They're trying to tell me I have 2 bank accounts, 1 of which rejected my payment and caused a late fee. I have had the same bank account as when I opened my Care Credit card 13 years ago. The app somehow has my correct banking info. but they don't. They're not willing to look into the error and said it was my fault. Okay, sounds great. Thank you for being assholes.

July 29, 2025
Unprompted review