!!!!! MFG Southall site !!!!!
I visited the MFG Southall site on Uxbridge Road, which has a Burger King on the same premises, to use the car wash facilities. After waiting approximately 20–30 minutes just to queue, I eventually managed to use the wash bay, spending a fair amount of money on the service. I also spent money at Burger King and at the petrol station.
Despite being a paying customer, I received a £100 parking fine. I challenged it — rightly so — but my appeal was rejected. Since then, I’ve stopped using the facilities entirely. Two of my close friends had similar experiences; they also received fines, challenged them, and were rejected. As a result, they’ve also stopped visiting.
In total, the business has likely lost more in repeat custom from the three of us than they gained from the fines — not to mention the many others I’ve warned on social media. Expecting people to finish washing their car and queuing in under half an hour is unrealistic. On a quiet day, maybe — but otherwise, it’s a complete joke.