Helena-Grace

United States

Reviews

Review of carVertical


Rated 1 out of 5 stars

Car Vertical not disclosed in the report

While Car Vertical has generally been reliable, I recently had a disappointing experience that has significantly impacted my trust in their service. I came across a vehicle online that appeared to be in excellent condition, and the Car Vertical report seemed to corroborate its pristine history. However, after purchasing the car and driving it, I discovered significant engine issues and evidence of previous accidents that were not disclosed in the report. This oversight has led me to question the comprehensiveness and accuracy of Car Vertical reporting.

July 22, 2025
Unprompted review

Reply from carVertical

Hello, and thank you for sharing your feedback. Since your review was submitted anonymously, we’re unable to see your email address and reach out to you directly. To better understand your experience and offer any necessary support, we’ve sent a request for additional information via Trustpilot. We’ll look forward to your reply and hope to speak with you soon.

Review of CARFAX


Rated 1 out of 5 stars

I can't trust Carfax anymore.

Carfax usually works fine, but I had a recent bad experience with them, I found a car online that looked perfect, and the Carfax report seemed to confirm its excellent condition. However, after purchasing the car and taking it for a spin, I discovered major engine problems and accidents that were not mentioned in the report. That's why I can't trust Carfax anymore.

July 23, 2025
Unprompted review