CA

Cajefievd

United Kingdom

Reviews

Review of Patisserie Valerie


Rated 2 out of 5 stars

Customer service is so bad

Customer service is so bad. Cake arrived and it was not personalised like I’d ordered.it was meant to be the centrepiece for a party. Customer services representative declined basically said “tough” and refused a return, replacement or refund. Had to claim money back through visa chargeback.

July 19, 2025
Unprompted review