Mikel Fraser

Cashout landed in pieces, no heads-up. Push said “done” before the card moved a cent. Money arrived; trust didn’t.

Entered a BLIK code, got the bank confirmation, then the page crashed. Bank shows “completed,” balance didn’t move. My ticket was marked “solved” twice because the system auto-responded when I replied. Third ticket finally reached a person.

I chased a top ten spot in the weekend slot race and watched my points climb, then the leaderboard froze during the last hour and my total dropped after a reload. I recorded the screen, submitted it through the tournament feedback link, and asked them to review the prize table since payouts were changed from fixed to “up to” mid event. Support answered after the race had already closed and just said results were final.