Dell is great!
Please set your expectations appropriately and you should be fine. I know I had to wait for 9 days for the dell laptop to arrive but this was expected as per the estimated delivery date. I had lots of updates in between, and was notified the day before of my delivery which is exactly the estimated dell delivery date. It was totally correct with the date and I was the happy owner of a dell 16 plus laptop by 11am. The laptop was in excellent packaging and the laptop itself was pristine. I just love my new laptop. Have updated to the latest bios and graphics drivers as well as app drivers. Everything is so fast with it. I did notice that if you open many windows, it does start to slow a little especially when downloading and installing apps. However I just love my machine, Audio is great, screen is sharp and colourful, and facial login and fingerprint login works wonderfully. Will definitely buy again from Dell in the future.