Diane Nelson

My grandson's wedding was cancelled. It was within the return period. I sent dress back and I had the tracking number and know the exact time and date David's Bridal received the return. I have texted with them twice (because they do not answer their phone), but send a text link. Each time I texted with them, they said it would be 7 to 10 days until I get my refund. It has been a month now and still no refund. I have contacted creditor and filed a complaint. I have purchased from David's previously, but will never purchase again, as their customer service is terrible!