no stock
After I ordered these gloves, you sent an e-mail telling me they were not stock, and 8 to 12 weeks away. Your website had no clue that I saw that there was no stock.
I will find someone in China who has stock,
Reply from Terra Universal, Inc.
Dear Russell,
Thank you for bringing this issue to our attention, we sincerely apologize for the frustrating experience with your glove order.
We take pride in maintaining stock on our most popular products and we are actively working to improve our inventory management system to prevent this from happening again.
Our team has been in touch to help select similar alternatives that are currently in stock, and we can also issue a full refund if you choose to source the gloves elsewhere.
We truly appreciate your business and the opportunity to improve.
Sincerely,
Loren
Customer Service