Mirwais Mohammadi Sam

Germany

Reviews

Review of Nokia

Review of Opodo


Rated 1 out of 5 stars

Warning !! Warning ⚠️ ⚠️ ⚠️

Warning !!! Don't even make a mistake to trust this company . They are liar and fraud. They lie like i never saw anyone. Be aware of fraud . They will take money from your account.

Warning!

This company keeps sending the same copy-paste email, always telling me to "call customer service." I've contacted them for over a month with no real help just the same cycle again and again. I will file a fraud complaint against this company with the police and report them to the relevant

authorities in Germany.
Date 06.07.2025.

July 1, 2025
Unprompted review

Reply from Opodo

Hi Mirwais,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assured you that your request is in progress and being properly handled.

As soon as we have an answer, we will email you at the address you used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care Team