Ansu Dawadi

United Kingdom

Reviews

Review of Just Eat

Review of Yodel by InPost

Rated 1 out of 5 stars

This is my second time losing the…

This is my second time losing the parcel from Yodel delivery person. I live in an apartment and he/she could have just called me using the phone number but dropped a parcel to completely different building which isn’t not my home.

June 25, 2025
Unprompted review

Reply from Yodel by InPost

Hi Ansu,

I’m really sorry this has happened to you again. Losing a parcel once is frustrating enough—but for it to happen a second time is completely unacceptable. When you provide your contact information and clear address details, they should absolutely be used, especially in apartment buildings where access can be tricky. Dropping your parcel at an entirely different building without even trying to reach you is simply not good enough.

I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.