Horrible online shopping experience
I love their clothes but shopping experience is horrible. They don't update their inventory on their website, they cancel orders inadvertently without notification and they take 4 weeks to deliver. God forbid, you have to send something back.
Reply from Coofandy
Hi there,
We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard.
Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us.
Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future.
Warm regards,
