Amber

Everything was going great for the first week with EarnStar but now that I have made $140 on the app I keep getting “technical issues” and told to contact support. I contacted support on October 1st and got a “we’re working on it” answer I have then since contacted them on the 4th and then the 6th with no responses. It’s been a week and I still can’t cash out and nobody will answer me.

I bought a deluxe edition of a book that was showing available on the website, after waiting two weeks I contacted customer service and was told it was on “backorder” and then when I asked if I would be mailed the deluxe Edition I was told yes,and then when I asked if they are sure because the stock picture had changed to the regular copy with no sprayed edges they answered me like I was dumb and said “that’s just a picture” so I didn’t order the book anywhere else because I was told I had the correct one getting sent to me. I got it today and it was wrong I reached out to customer service and got an “it’s limited edition and sold out, sorry” this is a ridiculous response after I have emails back and forth where it was verified that I had the correct copy and they didn’t really care at all how I felt sooo… won’t be doing that again.