Shady renewal practices
Bought Pro over a year ago on their 50% offer, which was a great deal and I do believe the product is good.
I used it for a few months and then fell out of the loop with the practice, in the past several months I have been getting repeated and incessant emails advertising "sign up to get 50% off pro" to the same email address I'd previously purchased the offer at - I incorrectly assumed this meant I had at some point cancelled my sub to avoid the recurring full price bill, and these emails were encouragement to sign up again at the sale price.
Wrong. I got a recurring bill for the full price on my credit card, AND still am getting the advertising emails for 50, and now today 60% off. During this process I did not get a single reminder email regarding my subscription which is standard practice on annual billing with others I've used like MasterClass.
I tried replying to their emails asking why I was getting the advertising emails while being charged full price in the background, and got nothing.
Highly unethical company.