Trustpilot disappointment
I wrote a positive review last month for EasyOptOuts. It was initially posted & then removed. I received a generic notice of removal w/o the reason my specific review was removed. I attempted to pursue the reason for the removal but finally gave up.
Reply from Trustpilot
Hi there,
Whenever a review is removed from our platform, we always send an email notification to the reviewer.
This email is important as it explains the specific reason for the removal and which of our guidelines the review was found to have breached. It also provides clear information on the steps you can take to edit your review so it can be reposted.
We always recommend checking your inbox, as well as any spam or junk folders, for this message. If you cannot find it, our support team can always provide more information. You can read more about why reviews get removed in our Help Center: https://support.trustpilot.com/hc/en-us/articles/360025526493--Why-was-a-review-removed.
-Darran, The Trustpilot Team
