N.

N.P.

France

Reviews

Review of Lingvo House Translation Services Ltd


Rated 1 out of 5 stars

be careful with this company - not recommended

Be aware! Never do anything for them without COMPLETE 100% PRE-payment.
I never in my life had such a bad experience with a company.
After I had delivered everything on time as agreed in the contract and they had approved everything, they wanted more than 3 weeks after the delivery deadline additional stuff outside the contract for free, which is already not okay to force freelancer to deliver stuff outside the contract for free.
They wrote they do not pay me when I do not send it.

I sent the additional stuff which was extra work not paid for because I wanted my money.

And then they claimed the extra delivered files are not okay and they will not pay me.

I proved with screenshots and videos that everything is complete and works perfect. So their claim was obviously not the truth.

After I explained them the legal consequences when they do not pay me like
- a complaint to the Competition and Markets Authority in the UK because of a breach of contract, copyright infringement, unlawful contract clauses like 15% payment deduction per hour of overdue delivery deadline etc. and a lawsuit for copyright infringement against them and the end customer this seems to be too risky for them, so they suddenly paid.

So obvoiusly: the legal and financial consequences of not paying me were too risky for them.

I had to fight to get my money - prove everything and working together with a lawyer to get my money.

My hint: Never deliver anything to this company without 100% PRE-PAYMENT if you do not want to run after your money after the delivered work.

May 27, 2025
Unprompted review

Review of Lingvo House Translation Services Ltd


Rated 1 out of 5 stars

Lingvohouse did not pay until a lawyer was involved

Be careful with this company. After complete delivery of the files agreed in the contract and aproved as complete by this company, Lingvohouse wanted 3 weeks after the delivery deadline was passed and the contract was already completely fulfilled extra files that were never included in the contract and wrote they do not pay me when I do not send these in addition.

Although this was not my duty I delivered these additional files just to get my money.

And then they claimed the additional delivered stuff outside the contract was not okay. But I could prove with screenshots and videos that they are working okay and are complete. But they still did not pay.

After making them clear together with a lawyer the legal consequences for them if not paying me, they suddenly paid me only to avoid a lawsuit for copyright infringement.

It cost lots of nerves and time to run after the money after the work was done.

I recommend:
Do NOT any work for them after 100% PRE-PAYMENT.
You could have the same experience.

UPDATE:
dear Lingvohouse, your reply does hide the following:
1) I was forced to deliver additional files which were never included in the contract!

2) I was not paid for this extra-work!
My lawyer said clearly this extra work outside our contract needs to be paid by you in addition and I can send an invoice for this, too - of course!

3) Not forgetting to mention that you (Lingvohouse) have clauses in your contract that are against the law like 15% deduction of payment per hour of late delivery!
I do have proofs for this as everything was saved by me with witnesses.

4) The money was only paid after a lawyer was involved as the files were already used although Lingvohouse had no copyrights on them!

5) the due date was not 26th as Lingvohouse wanted to pay at the 6th (20 DAYS EARLIER) written by email in the garantee sent from the CEO when I deliver the extra files outside the contract, what I did on the agreed time although I never had the duty to deliver these extra files that were never included in the contract.
But Lingvohouse did not keep this agreement and did not pay. So a lawyer had to be involved to make them pay!

And not to forget: Lingvohouse forced me to deliver these extra files outside the contract mentioning they won't pay me when I do not deliver these file. What this legaly means: every lawyer will tell you!

6) it is not allowed to force a freelancer to deliver extra work / files
3 weeks after the delivery deadline was passed and the contractual agreed files were already approved to be complete and the contract was already fulfilled.

So forcing a freelancer to deliver extra files outside the contract by saying not to pay when he does not deliver these extra files and even without paying for this extra work is against the law!
This business behavior can be reported to the Competition and Markets Authority UK.
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Just to make this clear! Be aware!
ONLY work for them after 100% PRE-PAYMENT or you need a lawyer to be involved to get your money!

March 16, 2025
Unprompted review

Reply from Lingvo House Translation Services Ltd

The above freelancer was hired to perform sound mixing for a complex tourist audio guide localisation project into German for one of the major bus tour operators. The project lasted for a few weeks and involved many people & components from translation to voiceover & mixing. This freelancer was pre-paid 50% and subsequently paid the rest of 50% as soon as our client has signed off her deliverable. In the end, the invoice was actually paid even 2 weeks ahead invoice due date which was 26th of June 2025. The freelancer was unhappy to wait a few days some of which fell onto the weekend, while the end client could review the files even if the invoice was not due yet.