Ash

Quick and detailed

Carfax does not catch title washing and it cost me $4k. Bought a car originally registered in CA, then after the seller had a minor accident and the car was declared a total loss, he registered it in NV. The same day he registered it in NV, it was sold to a new owner in NV. A year later, I bought it and brought it to be registered in CA. In less than a minute, the CA DMV found records stating an insurance company declared it a total loss. Carfax stated it had a clean title. I filed a formal complaint w/Carfax and their response was their buyback guarantee doesn't apply to my situation. They also updated the Carfax report to reflect the salvage title. Their Buyback Guarantee, and report, is worthless! I overpaid by $4k for a salvage vehicle.