TK

My daughter joined the gym in December and wasn’t able to gain access from the get go we tried calling multiple times emailed and used the contact form to try to cancel and thought it should have been but 6 months later it’s still ongoing, nobody replies to the contact form nobody answers the phone when we’ve been down there and pressed the button to find a staff member repeatedly it took 30 mins of waiting before somebody appears and he said to email again absolutely useless! Having worked in gyms this is so unsafe if someone falls, has a heart attack or gets attacked it’s so dangerous and negligent how the hell this place is still open and they obviously don’t change anything after reading multiple bad reviews I don’t know how to get my money back or even cancel this stupid thing. They need to use the massive amount of money they take off punters to employ staff at the very least