Faulty products and nonexistent customer support
All windows installed by TC in 2022 and are still under warranty. One window had to be replaced because it did not fit. Last year we had problem with drafts in one window. TC ignored the complaint. This year one of their windows in master BR FELL OUT of its casement. We pushed it back in but now the window won’t fully close. They have ignored our calls, texts and emails to address the issue. Customer support AFTER INSTALL is nonexistent and their warranty guarantees are not honored. RIP OFF company.
June 1, 2025
Unprompted review