Cake was ordered for my Dad's 80th…
Cake was ordered for my Dad's 80th birthday. It was with DPD but it didn't arrive when stated. Waited as long as I could but no delivery (5 hours after stated delivery time). It was finally left on my drive for the entire weekend - not even left with a neighbour! I thought I would easily get a refund as the cake I ordered, I never got, but no, impossible to get a refund despite several messages. The issue was with DPD but at the end of the day, this is who they use. It's a shame as I was massively disappointed with this whole experience.
May 16, 2025
Unprompted review