Mike Eckhoff

The basically refused to attend when someone was unable to get out of bed or stand up as they kept falling down. We were given loads of reasons whey they couldn't come. They then started to tell us lies that they were going to send someone but the next call said they weren't. Then they just stopped calling after they said they would call within an hour. In the end they never came or called.
We also had one callback suggesting he goes to outpatients. This was for someone who couldn't stand up! Very disappointing service!