The company is not good they are not…
The company is not good they are not responsive only way they are responsive is if you try to report them, they use to be good but went down hill and the only way to contact them is by email so if something is wrong with your bill you will loose out on your money because it still have to be paid so unfortunate
Reply from Deferit
Hi Kim,
Thank you for taking the time to share your feedback; we’re genuinely sorry to hear about your recent experience.
At Deferit, we aim to resolve concerns as efficiently and thoroughly as possible, which is why we currently handle support through email. This allows our Customer Heroes to review each case in detail and provide accurate solutions quickly, especially for important matters like billing.
We understand it can feel limiting when real-time options aren’t available, but rest assured that we’re committed to ensuring every issue is addressed with care and clarity.
We’d really appreciate the opportunity to assist you directly. Please send your account details to reviews@deferit.com at your earliest convenience—we’re eager to help and hopeful we can earn back those extra stars from you.