Long waits !
Long waits at Tenerife South Airport overshadow Cicar’s competitive prices
Renting from Cicar at Tenerife airport comes with the promise of low prices, but my experience revealed that the savings often come at the expense of time and vehicle quality.
Lengthy queues after arrival!
Despite having a reservation, I had to wait in line for over an hour at the Cicar desk. This isn’t an isolated incident-many travelers in the queue reported similar or even longer waits, especially during busy periods. After a long flight, standing in a crowded queue is the last thing you want. The other counters at hertz , topcar And Europecar were empty and we regret do not have booked via these other operators. On saying how long the waiting queue was, we asked for a price quotation at Hertz and the price was not that much from Cicar. We regret that we could not cancel our former reservation to try hertz.
Old vehicle condition!
We rented a van for seven people, and while I didn’t expect the exact brand reserved, the real letdown was the vehicle’s age and state. The van was quite old one and had technical problem, like a vibrating steering wheel. After such a long wait, i just accepted the car and moved on, too exhausted to complain. The staff at the pick up desk just told me: that’s all that we have as van…
the sheer volume of customers means the handover is often rushed…
Just be aware when you book via Cicar : the risk of long delays and receiving a very used car is significant at Tenerife south airport.