Customer

United Kingdom

Reviews

Oct 13, 2025

When we entered the store we were…

When we entered the store we were greeted politely and asked if there was anything particular that we wanted.
We browsed through the displays and then asked by Andy if he could help.
We had already seen something online which suited us,Andy then went through all the procedures and we ordered what we wanted.He was very polite and informative towards our needs,all in all great customer service
Thank you for the service
Susan and Michael Carr

October 10, 2025

Reply from DFS Furniture

Oct 14, 2025

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Review of Yodel by InPost

Apr 15, 2025

I put a note on front door asking if my…

I put a note on front door asking if my parcel could be delivered at the back door but instead it was just left inside the gate

April 14, 2025

Reply from Yodel by InPost

Apr 17, 2025

Hi Susan,
I am very sorry to hear that your delivery instructions were not followed. It is disappointing that the driver ignored your note and left the parcel inside the gate instead of delivering it to the back door as requested. I understand how frustrating this must be for you.I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? This will help us investigate the matter thoroughly and ensure that your delivery instructions are followed in the future.Best regards,
Yodel Team