I am not generally a person to write a…
I am not generally a person to write a review first off. It seems hard these days, in my experience, to find a good business with good customer service at the forefront. NVG has surprised me. I order a monocular and a thermal scope that was to be released sometime this month. I contacted them to find out when the thermal would be in and if they were going to wait before shipping the 2 units together. NVG responded quickly and decided to send my monocular right away and once the new thermal got in send that later. To my surprise I got an email saying it was shipped the next day and upgraded to overnight shipping. They didn't even tell me that they did the overnight shipping upgrade. I emailed back when I got the unit right away and showed my appreciation. I then received an email right back with NVG explanation that they just wanted me to have a unit to take out for the weekend at least. It was such a good gesture and shows that they genuinely are here to make customers happy and communicate along the entire process. Hands off to you guys because it's far and between to find this now days. I greatly appreciate it once again and I am certainly a returning customer and will spread this as much as I can with my friends and family. These guys are great. If your in the market you can't go wrong here and me personally I wouldn't look any further.