abby woznick

The printer does not let you use third party ink cartridges and you can't print. Furthermore there is no way for you to uninstall firmware updates to allow you to use third party ink cartridges. There is no customer support and their stupid "virtual assistance" is useless as it does nothing. The last thing is the location of the serial number makes no sense as it is at the back of the printer rather than underneath like how literally every other company. This has been a persistent issue for years