Never Again
I will NOT be using Pavlus again.
Do not let Pavlus book your flights.
10 of us wanted to travel together. Three DIFFERENT flight itineraries were assigned to us. The idea was for the 10 of us to travel TOGETHER.
Pavlus only uses the largest airports for travel. I would have booked the airport 10 minutes from my home that had the same airline flight for the same cost!
No one books entry into the USA through Newark. It is the Hell hole on earth.
Pavlus never told us we had to buy our seats on the airplanes, (An additional $160).
As a result, we were in the very last row on all 5 of our flights. Other travel agencies put their customers in preferred seating closer to the front.
Pavlus took 5 days to get back to me to book our river cruise. As a result, the other 4 couples got the Silver alcohol package. We did not?
Neither Pavlus representative knew what our 6-digit airline confirmation number was to check in.
They also didn't know which website United or Lufthansa for me to use to check in.
Our Marriott number was not credited the points for our stay.
Our United airlines' frequent flyer was not credited our miles that we flew.
The answer to our questions was..... Download the app/
After all was said and done, our travels would have been much more affordable and easier if we went through Viking directly.
The 3rd party, Pavlus, only added frustration to our travels.
Can a representative please contact me and tell me what is the advantage of using Pavlus?