Scammed professional account
I am one of the professionals using Werkspot to attract more clients. Couple of days ago my account has been hacked. There is no phone number to call to be able to solve this issue. I have sent two emails via "help desk portal"... where they promise to get in contact with you within one working day. It has been 3 days now and I haven't heard from anyone back. The pirates who did this blocked my possibility to receive text messages and emails from clients who would send me a direct request. They have a full access to my info: address, phone number, e-mail and IBAN! Please be aware of people scamming! And I have to say I am very disappointed in quality of services that Werkspot offers to their paying clients.
Reply from Werkspot
Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. We completely understand how serious and distressing this situation is, especially when it concerns your personal data and business opportunities.
We sincerely apologize for the delay in our response and any inconvenience this has caused you. While we do not currently offer phone support, we are committed to improving our service channels and response times.
Please know that we are taking this incident seriously, and we’ll continue working to ensure your account is secured and the necessary actions are taken.
Thank you for your patience, and again, our apologies for the frustration caused.