Avoid, waste of time! Time you won't get back...
I signed up with genuine intentions to use this platform. Spent over £10k+ over a year or more hoping for some payback that was mentioned in their proposition. I got nothing, absolutely nothing in the end. They closed my account and took back the very little PLU I had earned. In contrary to what they might say - people have been taking themselves off this platform in their droves. I would put this company in the scam bracket, the useless bracket and the waste of time bracket. Avoid. Your time is more precious and you will not get it back.
Reply from Plutus.it
Hi,
We understand your concern and want to assure you that accounts are never closed without a valid reason. As a regulated entity, we are committed to upholding our obligations to the Financial Conduct Authority (FCA) and adhering to strict compliance standards.
It's important to note that forfeiting loyalty points or rewards upon account closure is a common practice across many loyalty and rewards programmes. Once an account is closed, the associated benefits, including accumulated rewards, are forfeited as part of the account closure process. If you believe there has been a mistake, please contact support and we’ll investigate further.
I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.
We take unfounded claims like these seriously, as they do not reflect the experience of the vast majority of our customers and the services we provide. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.