Osprey stands behind their products!
I own and regularly use a few different Osprey packs. All are great for my varying needs. Light-weight, durable, comfortable. One smaller pack recently got a tear on the trail. It's understandable considering how much I've used the pack and though the pack was still usable, I decided to see if Osprey would honor the "All Mighty Guarantee". I was nervous because of how old the pack is and also due to the fact that I didn't have the receipt from the original purchase. Osprey really stood behind their guarantee by replacing my pack with a brand new one no questions asked. Not only that, but they were prompt to evaluate my pack and get a new one shipped at ZERO cost to me. Great company to stand behind their products with a promise like this.