SU

Susan

United States

Reviews

Review of Quill.com


Rated 3 out of 5 stars

Insecure URL in your promotional emails, so cannot get thru to shop

As I've let you know in the past, your link from your emails always result in a "GO BACK! NOT SECURE!" warning because you URL just has "http" not "https" which is required if you want a secure link for your customers. It's really frustrating to always have to start over to get to your website, instead of just being able to click from your promotional emails. PLEASE ask you IT/Security dept to fix your URL, permanently. Thank you.

October 13, 2025
Unprompted review

Reply from Quill.com

Thank you for your feedback that helps us serve you better. We will forward your comments to our IT department to have this looked into. I have requested your contact information Susan. Please consider releasing your contact information so we can have additional information to investigate.

Review of ESET US


Rated 2 out of 5 stars

Couldn't get help when I needed it.

Got a message on screen saying a module had failed to load, or something like that. Instructions were too complicated, your chat was useless, and there was no way to reach anyone by phone. When I tried email, it just said my case had been closed. Couldn't get help when I needed it.

March 24, 2025
Unprompted review

Reply from ESET US

Thank you for sharing your feedback. Your security and satisfaction are important to us, and we are sorry to hear about your difficulties. Please get in touch with our online support chat, and we will do our very best to assist you. Thank you for choosing ESET, and have a great day!