And

I initially had a problem with tracking, I sent an email and the reply gave me a tracking link that showed me exactly where it had got to. The main problem was royal mail in the end (a completely separate matter to do with address labelling with the national database) so it took a day longer, This was shipping to the UK. Point is customer service is great and a real human will reply via email.

As for the product from flo-labs it was brilliant. I read good reviews before buying and can add to them now. Easy to install, as stated in all aspects, and I didnt even know it comes with a lifetime guarantee. Only companies producing high quality products would be wise to do this. Flo-lab can.