I will be using UK Book Publishing again
UK Book Publishing exceeded my expectation as a self publishing company.
The majority of contact with them is via a third party app called Basecamp, but you can always call them direct via a UK landline number, which is comforting.
I asked for pricing for additional services including expanded distribution, audio book and marketing. All quotes were provided quickly, but I didn't feel pressured into any of these services.
The service I got included a critical review of my manuscript, which helped me make a few last minute changes before they started their editing process. I had full control over the editing changes, allowing me to accept or reject each proposed change.
The book cover design team took on board my thoughts about the imagery used and produced a version based on my concept, but the cover I eventually went with was of their own creation.
Eric Joseph was my project manager and keep me informed throughout the process. He was very approachable and always provided any information I requested.
Once the files had been loaded onto the KDP site I asked for two proof copies of my book, one hard back the other paperback to ensure the quality before going live. Eric arranged for this and I was extremely happy with the quality of the books, so gave the go ahead to finalize the publication.
The true test of a good service is whether your customers return. I can say when I write my next novel, I will be using UK Book Publishing again.
Many thanks to everyone involved.